Carol embodies the IOC goal of bringing science and practice together as seen in her academic and professional practice. She is a leadership coach with over 25 years experience helping leaders raise the bar on their performance and managing their success. She is most interested in high-stakes coaching when the stakes are high, outcomes are uncertain and it can be necessary to intervene quickly.
Dr. Kauffman has extensive coaching experience with over 40,000 hours of client contact. She works with multi-national organization either on an individual basis or in tandem with large-scale leadership development programs. A sampling of clients includes: Ahold, Astra Zeneca, Baker & McKenzie, BCG, Bombardier, Egon Zehnder, Linklaters, McKinsey, Norton Rose, Tube Lines, Unilever, Vanderbilt University & School of Medicine and Wellington Management Company
In addition to coaching, she has designed and delivered Leader as Coach training programs to hundreds of business and physician leaders. These include programs at Unilever, Massachusetts General Hospital, Health Dialog/BUPA and Infosys. Carol is also the Chief Supervisor of the Meyler Campbell Business Coach Programme, The Alexander Partnership in the UK, and supervised the BCG Europe/Middle East fleet of leadership coaches. She also individually supervises 25 Leadership Coaches in UK, Europe, US and Asia.
Academic Leadership
For the past 25 years Dr. Kauffman has taught at Harvard Medical School where she is an Assistant Professor and the Founder/Executive Director of the Institute of Coaching. She is also the Director of Faculty Coach Training at Massachusetts General Hospital. In 2009 she received a $2,000,000 award to create the Institute. As a leader with an entrepreneurial spirit she launched: the Institute of Coaching Professional Organization with 1,600 members; founded and co-chairs the Coaching in Leadership and Healthcare Conference at Harvard Medical School; the International Coaching Leadership Forum and with Manfred Kets de Vries is the annual featured speaker at the European School of Management and Technology Coaching Colloquia. She recently chaired the annual meeting of the Consulting Psychologist division of the American Psychological Association and the Applied & Applied Research Division at the International Positive Psychology Association conference.
Dr. Kauffman has published in many venues, and was the Founding Editor and launched the first academic peer-reviewed journal dedicated to coaching, Coaching: An International Journal of Theory, Research and Practice. Her work has been featured in Harvard Business Review where she directed and authored the HBR first research project on executive coaching. Carol appears regularly in the media including New York Times, Forbes, LA Times, New York Magazine and is interviewed for local and national television and radio. She has coached live on television, radio and for a documentary film on positive psychology. She is a member and examiner for ABPP, the American Board of Professional Psychologists.
Representative Peer reviewed articles and chapters
Kauffman,C & Hodgetts W (in press) Model Agility: Four Perspectives on a Coaching Case, Jounral of Consulting Psychology.
Palamra, K, Kauffman C et al (in press) Promoting success: A professional development coaching program for interns in medicine, Journal of General Medical Education.
Kauffman C, Joseph S and Scoular A, (2015) Leadership Coaching and Positive Psychology, Chapter in the Handbook of Positive Psychology in Practice, 2nd edition, Stephen Joseph (Ed.) Wiley Press.
Whitmore J, Kauffman C, David, S: (2013) GROW Grows Up, chapter in Beyond Goals (Eds) Susan David, David Megginson and David Clutterbuck.
Kauffman C, & Coutu D (2009) The Realities of Executive Coaching. Harvard Business Review Research Report
Coutu D, & Kauffman C (2009) What can coaches do for you? Harvard Business Review
Kauffman C & Silberman J (2009) Finding and Fostering the Positive in Relationships: Positive Interventions in Couples Therapy, Journal of Clinical Psychology: In session, Vol. 65(5), 520-531
Kauffman C Bonniwell I & Silberman J (2009) The Positive Psychology Approach to Coaching, in Bachkirova T & Cox E (Eds.) The Sage Handbook of Coaching,London, Sage Press.
Editorials
As Editor and Co-Editor in Chief of Coaching: An International Journal of Research, Theory and Practice Full articles available to members in our library.
Kauffman C: The Last Word: How to move from good to great coaching by drawing on the full range of what you know
Kauffman C: Quadir’s Question: What makes coaching effective?
Kauffman C. & Bachkirova T: Spinning order from chaos: how do we know what to study in coaching research and use it for self-reflective practice?
Kauffman C & Bachkirova: T: Many Ways of Knowing.
Representative Articles and Chapters:
- The Science at the Heart of Coaching
- The Realities of Executive Coaching
- Review of Positive Psychology Interventions
Videos:
- 2014 Coaching in Leadership and Healthcare Conference Opening Remarks
- Webinar: Coaching Noxious Leaders and Their Followers
- Webinar: Positivity in Coaching: Why, What, and How?